Lake Country continuously strives to be Open for Business.
Building on last year’s recognition as a leader in business retention and expansion, Lake Country streamlined its Business Licensing Bylaw and the operation of the service to make things easier for existing and start-up businesses.
We created the first Business Licensing Bylaw of its kind by offering a “First Year Free” license. In an attempt to foster our start-up culture, Lake Country charges no licensing fees to businesses in their first calendar year.
We also took steps to process licenses more quickly, reducing application timelines. Now, two thirds of the community’s licenses are issued within two business days, with complex industrial or commercial applications taking only 1-2 weeks on average.
We have also implemented a business satisfaction and retention survey on all applications and renewals, ensuring that we continue to get feedback on areas that need improvement. No other community we researched does this.